The impact of technology on the future of Real Estate and Hospitality

The future of hospitality and Real estate with artificial intelligence (AI) is expected to be marked by greater efficiency, personalization, and cost savings. AI-powered technologies such as virtual assistants, chatbots, and predictive analytics will be increasingly used by hotels, real estate companies, and other businesses to enhance the customer experience and improve operational efficiency.

In the hospitality industry, AI-powered virtual assistants and chatbots will be used to assist guests with queries, reservations, and other requests. They will be able to provide personalized recommendations and assistance, making the customer experience more seamless and convenient.

In the real estate industry, AI will be used to improve property management and sales. For example, AI algorithms can be used to analyse data on customer preferences, market trends, and property listings to match buyers with the right properties and assist real estate agents in their sales efforts.

The transparency and personalization afforded by AI brings positive change to the industry of hospitality that includes analysing hotel performances, proactively predicting customer’s needs, suggesting enhancing our businesses and integrating with logistics networks in supply chains.

It is estimated that by 2020 one third of industry’s operational decisions by Ancillary Operators will be based on AI generated data. And we're talking about a huge number - as prediction for digital signage company like ours so far this year has reached 6000 hours of direct digital engagement!

Overall, the use of AI in the hospitality and real estate industries is expected to lead to more personalized and efficient services for customers, as well as cost savings for businesses.